Booking support
Refunds & cancellations.
Start with the conditions for your booking.
Check your confirmation
Cancellation conditions depend on the provider, fare or rate you selected. Review the terms shown when you booked and the instructions in your confirmation before requesting a change or refund.
Bookings on an operator’s website
If you completed your booking on an operator’s website, contact that operator using your booking reference. Discover Crete does not take payment for those bookings.
Contact Discover Crete →Need help finding the right contact?
Tell us which service you booked and where you completed the booking. Do not include card details or identity documents in your message.